conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop current skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience

Job Types: Full-time, Permanent

Pay: ₹10,081.51 - ₹26,502.31 per month

Benefits:
- Health insurance
- Provident Fund

Education:
- Bachelor's (preferred)

Experience:
- Technical support: 2 years (preferred)
- Customer service: 2 years (preferred)

Language:
- English (preferred)

Work Location: In person

📌 Customer Care Executive (Panchkula)
🏢 Webomaze Technologies
📍 Panchkula