Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work workplace, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

ESSENTIAL FUNCTIONS:
- Support and drive the solution architecture for Contact Center technology in alignment with Enterprise Architect and with organizational goals to simplify, automate and reuse technology assets- Accountable to ensure high quality delivery of leading-edge solutions that meet time and cost requirements that align with business unit (BU)



and enterprise architecture principles and design standards- Proactively identify areas and opportunities to use technology to enhance customer experience and/or organizational efficiency- Research and recommend opportunities to leverage technology and keep up with the industry to support the strategy-
- Support development of business strategies, including technology roadmaps and proposals to achieve business plans- Provides leadership in managing IT risk (e.g.: security, disaster recovery, technology solution quality, etc.) and control requirements- Drive a high-performance culture for practitioner Solution Architects and influence this culture within IT- Ensure leaders, employees and vendors work together to drive performance and that high expectations are achieved within the values of the organization.- Foster collaboration and understanding across all teams to ensure functional and non-functional requirements are met while balancing business goals-
- Define standard

📌 Architect Solutions (Bengaluru)
🏢 Empower
📍 Bengaluru