06 Sep
|
pixellab.media
|
Jaipur
06 Sep
pixellab.media
Jaipur
Job Title: Customer Support Executive
Job Type: Full-time
Location: Sanganer, Jaipur (Near ITI College)
Working Hours: 10:00 AM - 6:00 PM
Responsibilities:
- Confirm customer orders over phone calls.
- Make outbound calls to customers for order verification and confirmation.
- Provide order-related updates to customers.
- Handle follow-up calls regarding pending confirmations, deliveries, or queries.
- Maintain accurate records of customer interactions and order status.
- Coordinate with internal teams for smooth order processing.
- Resolve basic customer queries in a polite and professional manner.
- Ensure high customer satisfaction through timely communication.
Required Skills & Qualifications:
- Positive communication skills (Hindi/English preferred).
- Comfortable with calling and speaking to customers.
- Basic knowledge of handling call logs and order details.
- Customer-focused and polite approach.
- Ability to manage follow-ups efficiently.
- Basic computer knowledge (CRM or Excel is a plus).
- Experience in customer support / telecalling is an advantage.
- Freshers with good communication skills can also apply.
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Support Executive (Jaipur)
🏢 pixellab.media
📍 Jaipur