Banking Customer Support Executive

We are looking for a Banking Customer Support Executive (Pre-Sales) to handle customer interactions and support pre-sales activities by explaining banking products and services to potential customers.

Key Responsibilities:
- Handle inbound and outbound customer calls related to banking products
- Understand customer requirements and provide suitable product information
- Explain features, benefits, and eligibility of banking services
- Generate and qualify leads for the sales team
- Maintain customer records and follow up for conversions

Requirements:
- Graduate in any discipline
- 0-3 years of experience in customer support/pre-sales/banking preferred
- Must be fluent in spoken Hindi and English:
- Good communication and interpersonal skills

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:
- Vizianagaram, Andhra Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Language:
- Hindi (required)

Work Location: In person

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