Job Title: Ticket Booking Agent (IATA Certified)
Location: Noida
Experience: 1-3 Years
Employment Type: Full-Time
Work Days: Monday to Saturday

About the Role

Key Responsibilities
- Handle domestic and international flight bookings and reservations
- Issue, reissue, cancel, and refund airline tickets through GDS systems
- Assist customers with travel planning, itinerary creation, and fare quotations
- Coordinate with airlines and travel partners for booking confirmations and schedule updates
- Ensure compliance with airline policies, IATA regulations, and travel procedures
- Support customers with travel documentation and basic visa-related guidance
- Resolve ticketing issues, cancellations, and customer concerns efficiently
- Maintain accurate booking records and prepare daily operational reports
- Provide excellent customer support throughout the booking process
- Stay updated with airline fare rules, travel advisories, and industry trends

Required Skills & Qualifications
- IATA certification is mandatory
- 1-3 years of experience in airline ticketing or travel booking




- Hands-on experience with GDS systems such as Amadeus, Galileo, or Sabre
- Robust knowledge of domestic and international travel operations
- Understanding of fare rules, ticket reissuance, refunds, and itinerary management
- Excellent communication and customer service skills
- Ability to manage multiple bookings and work under pressure
- Proficiency in MS Office and travel management software
- Strong attention to detail and problem-solving abilities

Nice to Have
- Experience handling corporate travel accounts
- Knowledge of visa processing and travel insurance
- Familiarity with CRM tools and backend travel systems
- Additional certification in travel and tourism

What We Offer
- Professional and growth-oriented work environment
- Opportunity to work with leading airlines and travel partners
- Competitive salary and performance-based incentives
- Learning and career development opportunities

📌 Ticket Booking Agent (Noida)
🏢 Oscorm Digital
📍 Noida