Job Description: Back Support Sales Associate

Customer Inquiries and Support:
- Address customer concerns, issues, or complaints in a professional and efficient manner, ensuring timely resolution.

Sales Order Processing Assistance:
- Assist in the processing of sales orders by verifying order details, entering them into the system, and ensuring timely delivery.
- Develop and maintain order status forms to track order progress from placement to delivery.

Documentation Handling and Accuracy:
- Assist in preparing invoices, proforma invoices, and other necessary documents for customer transactions, ensuring accuracy.
- Maintain organized records of all sales documentation for easy retrieval and reference.

Account and Item Master Creation:
- Create and maintain account master records for new customers and vendors.
- Establish item master records for recent products,



ensuring accuracy and completeness.

Sample Invoice Generation:
- Prepare sample invoices for customer presentations or internal purposes, ensuring accuracy and professionalism.

Team Coordination and Support:
- Work closely with the Customer Support Manager and other team members to ensure consistent service delivery and support.
- Collaborate with other departments, including sales, logistics, and inventory, to ensure customer orders are processed smoothly.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:
- Provident Fund

Experience:
- total work: 1 year (preferred)

Work Location: In person

📌 Back Support Sales (Surendranagar)
🏢 Flavaroma Flavours and Fragrances Pvt.Ltd
📍 Surendranagar