06 Sep
|
Businss Interface
|
Noida
06 Sep
Businss Interface
Noida
Job Description: Telecaller - Education Technology Company
LOCATION: Noida, Sector - 62
Position: Telecaller
Experience: 1 Years
Preferred Industry: EdTech, education
Role Overview
We are looking for an enthusiastic and persuasive Telecaller to join our EdTech team. The role involves connecting with prospective students and parents, explaining our educational offerings, and supporting the admissions and sales process through effective communication.
Key Responsibilities
- Make outbound calls to prospective leads generated via marketing campaigns, referrals, and online inquiries.
- Provide detailed information about courses, programs, and services offered by the company.
- Handle inbound calls and resolve queries related to admissions, fees, schedules, and product features.
Maintain accurate records of calls, follow-ups, and conversions in CRM systems.
- Meet daily/weekly/monthly targets for calls, leads, and conversions.
- Build rapport with students and parents to encourage enrollment.
- Coordinate with sales, academic, and operations teams to ensure smooth onboarding.
- Share feedback with management on customer needs and market trends.
Required Skills & Qualifications
- Robust verbal communication skills in English and local languages (Hindi preferred).
- Prior experience in teleselling, customer service, or sales (preferably in EdTech or education sector).
- Ability to handle objections and convert leads into admissions.
- Basic computer knowledge and familiarity with CRM tools.
- Excellent listening skills, patience, and empathy while dealing with customers.
- Target-driven mindset with the ability to work under pressure.
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
📌 Telecaller (Noida)
🏢 Businss Interface
📍 Noida