Key Responsibilities

1. Outward Shipment Coordination
- Manage end-to-end coordination of outward shipments.
- Plan dispatches as per order priority and timelines.
- Ensure smooth handover of material to transporter/courier.

2. Booking & Pickup Management
- Book shipments with approved courier/transporter partners.
- Arrange and confirm pickup from warehouse/factory.
- Share dispatch details with concerned teams.

3. Tracking & Status Updates
- Track all dispatched shipments on a daily basis.
- Share regular delivery status updates with internal teams.
- Follow up for timely delivery.

4. POD & Delivery Confirmation
- Collect Proof of Delivery (POD) from courier/transporter.
- Take delivery confirmation from customers.
- Maintain POD records properly.

5. Issue Handling & Resolution
- Handle delivery delays, non-delivery cases, OTP issues.
- Manage damage and shortage complaints.
- Coordinate with courier, transporter, and customers for resolution.

6. Communication & Coordination
- Maintain explicit communication with customers regarding deliveries.




- Inform internal teams in case of delays, damages, or shortages.
- Escalate issues when required.

7. Ticketing & Follow-up
- Raise complaints/tickets with courier or transporter.
- Follow up regularly until closure.
- Maintain issue logs.

8. Documentation & Filin
- Maintain proper filing of:○ LR (Lorry Receipt)○ Invoices○ POD copies
- Ensure documents are ready for audit and review.

9. Courier Serviceability Check
- Check pincode-wise courier availability before dispatch.
- Choose suitable courier based on location and urgency.

10. Billing & Cost Control
- Verify courier and transporter bills.
- Highlight billing mismatches.
- Support cost control in logistics operations.

11. Reporting & MIS
- Prepare daily and weekly dispatch and delivery reports.
- Prepare daily MIS on pending deliveries, delays, and escalations.
- Share reports with management.

12. Freight Management
- Update and maintain freight charges for ou

📌 Logistics Coordinator (Ghaziabad)
🏢 Maxvolt Energy Industries
📍 Ghaziabad