Job Summary

The Telecaller will be responsible for contacting prospective students and parents, providing information about university programs, admissions, fees, scholarships, and campus facilities. The role involves generating leads, follow-ups, counselling over calls, and supporting the admission process to achieve enrollment targets.

Key Responsibilities
- Make outbound calls to prospective students and parents from provided databases and inquiry lists
- Respond to inbound calls and admission-related queries politely and professionally
- Provide accurate information about:
- Courses and programs offered
- Eligibility criteria
- Admission process and important dates
- Fee structure, scholarships, and facilities
- Generate and qualify leads for admissions
- Maintain and update call records, enquiry data, and follow-up status in CRM or Excel




- Coordinate with the admissions and academic teams for counselling appointments
- Meet daily/weekly/monthly calling and conversion targets
- Handle objections and address concerns of students and parents effectively
- Maintain confidentiality of student data and university information
- Participate in admission drives, campaigns, and outreach activities as required

Eligibility & Qualifications
- Minimum Qualification: 12th Pass / Graduate (any discipline preferred)
- Experience:
- 0-2 years of experience in telecalling, admissions, education sales, or customer support
- Freshers with positive communication skills may also apply

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele Caller (Surat)
🏢 BHAGWAN MAHAVIR UNIVERSITY
📍 Surat