Key Result Areas

* Document checking against L/C or SBLC should be as per UCP/ISBP/ISP as
applicable and corresponding to all applicable ICC guidelines as well as
internal policies of the bank

* Perform sanction checking of relevant parties in documents

* Handle Commodity Trade Operations documents

* Responsible for inputting documents into the system and prepare SWIFT for
advising

* Ad-hoc tasks given by the Team Head

* Ensure errors/knowledge gaps resulting in rejection of docs are shared with
line manager/team to address customer service issues

Problem Solving

* Managing customers’ expectations, Ideation and working on automation projects

* Participating in Team Huddles and showing enough Teamwork to provide
solutions to any issues

* Ensure solutions are implemented on fast track basis and work closely with
onshore unit to ensure seamless client delivery.

* Ensures efficient processing of transactions, adherence to service standard
and quality services to both internal and external customers.





* Acts as a final checker of import or export bills documents and ensures the
consistency of documents examination standard among checkers.

* Ensures that the practice and procedures stated in relative manual have been
strictly followed during the course of transaction processing.

* Recommends actions in relation to changes in law, Rules of International
Chamber of Commerce, Government regulations and bank policies which will
affect the checking of import/export transactions.

Knowledge, Skills and Experience

* Bachelor's Degree
* At least 5-8 years of relevant working experiences in Trade Operations
* Trade experience of 3-4 years is a must.
* Strong communication skills and interpersonal skills
* Proficiency in MS Office (Word and Excel)
* Attentive to details, robust analytical skills and interpersonal skills
* Able to work under pressure, excellent organizational skills and good team
player.

📌 Team Leader.Trade Operations-OT Honk Kong (Bengaluru)
🏢 Mashreq
📍 Bengaluru