Key Result Areas

* All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and
charges recovery to be as per the extant guidelines.

* Perform sanction checking of relevant parties in documents.

* Handle Trade Operations.

* Responsible for authorizing/inputting transactions into the system and
prepare/authorize relevant SWIFT messages.

* Ad-hoc tasks given by the Team Head

* Ensure errors/knowledge gaps are shared with line manager/team to address
customer service issues.

* No revenue leakage due to miss out in charges collection

* No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

* Managing customers’ expectations, Ideation and working on automation projects

* Participating in Team Huddles and showing enough Teamwork to provide
solutions to any issues

* Ensure solutions are implemented on fast track basis and work closely with
onshore unit to ensure seamless client delivery.

* Audit observations if any, must be closed in an effective and timely manner.

* Ensures effective processing of transactions,



adherence to service standard
and quality services to both internal and external customers.

* Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation
and/or similar stages for Standby Letter of Credits/Claims.

* Ensures that the practice and procedures stated in relative manual have been
strictly followed during the course of transaction processing.

* Recommends actions in relation to changes in law, Rules of International
Chamber of Commerce, Government regulations and bank policies which will
affect the import scenario.

Knowledge, Skills and Experience

* Bachelor's Degree
* At least 9-12 years of relevant working experiences in Trade Operations
* Expert level knowledge in Understanding of Trade Ops.
* Expert level knowledge of accounting entries and UATs.
* Understanding of amortization principles
* Good communication skills, Team Management and interpersonal skills
* Pro

📌 Assistant Manager (Bengaluru)
🏢 Mashreq
📍 Bengaluru