Trainer - Roles Responsibilities:
- Conduct training sessions for the sales team (onboarding + ongoing training)
- Design and deliver process improvement training across teams
- Create and update training materials (presentations, guides, SOPs)
- Coordinate directly with internal stakeholders to understand training needs
- Identify skill gaps and recommend relevant training programs
- Ensure teams understand and follow defined processes and best practices
- Monitor training effectiveness and gather feedback
- Continuously improve training content based on feedback and performance
- Support rollout of current tools, processes, or product updates through training
- Maintain training schedules and track participation
Key Expectations:
- Proactive and self-driven approach
- Strong communication and presentation skills
- Ability to simplify complex processes into easy-to-understand training
- Stakeholder management and coordination skills