Job Title: Customer Support Executive

Location: Bhopal
Experience: 1+ Years

Job Overview

We are looking for a proactive and customer-focused Customer Support Executive to join our team. The role involves handling customer interactions through both voice and non-voice channels, along with outbound calling, lead generation, and supporting sales conversions.

Key Responsibilities
- Make outbound calls to potential and existing customers
- Generate leads through calls, follow-ups, and customer interactions
- Convert leads into customers by effectively explaining products/services
- Support sales efforts and achieve assigned conversion targets
- Maintain accurate records of customer interactions and follow-ups
- Ensure high levels of customer satisfaction and engagement

Required Skills:
- Strong communication skills (verbal and written)




- Experience or willingness to work on outbound calling, lead generation, and sales conversion
- Ability to handle both voice and non-voice processes
- Valuable listening, negotiation, and persuasion skills
- Basic computer knowledge (MS Office, CRM tools preferred)

Preferred Qualifications
- Graduation in any field
- Prior experience in customer support, telecalling, sales, or lead generation is a plus

Pay: From ₹20,000.00 per month

Application Question(s):
- Current CTC/Expected CTC
- notice period

Experience:
- Customer support: 1 year (required)

Language:
- English (required)

Work Location: In person

📌 Customer Support Executive (Bhopal)
🏢 IZI
📍 Bhopal