About Gloss Clinic:
GlossDerma is a leading healthcare facility committed to providing exceptional patient care in a warm and professional environment. We pride ourselves on our friendly team and high-quality services. We are seeking a skilled Receptionist to be the first point of contact for our patients and visitors.

Key Responsibilities:
- Front Desk Management:
- Greet patients and visitors with a friendly, welcoming attitude.
- Answer incoming phone calls, respond to inquiries, and efficiently route calls to the appropriate staff.
- Manage appointment scheduling, confirmations, and cancellations using clinic software.
- Patient Coordination:
- Assist new patients with the registration process and ensure all necessary documentation is collected.
- Provide clear information about clinic services, treatment options, and policies.
- Address patient concerns with professionalism and escalate issues when needed.
- Administrative Duties:
- Maintain and update patient records accurately in the clinic management system.




- Process payments and generate receipts for consultations and treatments.
- Keep the reception area organized and manage office supplies inventory.
- Customer Service & Support:
- Promote clinic services, special offers, and loyalty programs.
- Follow up with patients for feedback and appointment reminders.
- Support basic marketing or social media activities as needed.

Qualifications:
- 1-2 years of experience in a receptionist or front office role, preferably within a healthcare or wellness environment.
- High school diploma or equivalent; further education in administration or hospitality is a plus.
- Strong communication skills (both verbal and written) and excellent interpersonal abilities.
- Proficient with Microsoft Office and experience using clinic management software.
- Demonstrated ability to multitask and work efficiently in a quick-paced environment.
- Ability to handle confidential information with discretion and maintain a professional d

📌 Receptionist (Andheri West)
🏢 Gloss clinic
📍 Andheri West