Operations Manager/ General Manager (Gurugram)

Operations Manager/ General Manager (Gurugram)

06 Sep
|
Elite Butlers
|
Gurugram

06 Sep

Elite Butlers

Gurugram

SUMMARY
The Woodbury Hotel Operations Manager is tasked with oversight and is responsible for facilitating its effective operational and financial success in regards to ADR, occupancy and budget to actual results on an annual basis. Overall deliverables include (but are not limited to) ensuring that (a) the system and staff are responsive to those being served, (b) work is being done in a timely and effective manner, (c) there is effective and respectful communication between all staff and (d) all standards are maintained at the highest possible level.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Works collaboratively and continually to ensure that Hotel operates efficiently and within its assigned mission, and that long-range planning is conducted regarding staffing and resource needs.
- Analyzing financial reports, identifying areas for improvement, and implementing strategies to increase profitability.
- Negotiate contracts with suppliers, vendors, and service providers to obtain competitive pricing and quality services.




- Ensuring compliance with financial regulations and maintaining accurate financial records.
- Proposes and manages the annual budget; works in conjunction with the Director of Operations and Owner of The Woodbury.
- Collaborating with the sales team to identify target markets, create promotional campaigns, and increase bookings.
- Monitoring market trends, conducting competitor analysis, and recommending pricing and packages.
- Develop a messaging framework that communicates your unique value proposition and key differentiators.
- Full extended use of digital marketing tools and social media platforms to enhance the hotel’s online presence and engage with customers.
- Oversees accounting materials related to budget, receipt of deposit, maintaining cash and miscellaneous expenses.
- Create promotions and strategies to maximise revenue. Use of dynamic pricing, occupancy based pricing, daily update rates (compare to competitors in the market) and incre

📌 Operations Manager/ General Manager (Gurugram)
🏢 Elite Butlers
📍 Gurugram

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