Location: Techbyheart Academy, Temple Tower, Nandanam, Chennai
Employment Type: Full time
Role Overview
As an Admission Counsellor, you are the bridge between a student’s aspirations and their professional future. You will manage the end-to-end admission process—from the first "hello" on a lead call to the final enrollment. We need a high-energy communicator who can simplify technical career paths for students and parents while maintaining a high conversion rate.
Key Responsibilities
- Lead Management & Conversion: Proactively call prospects who have inquired about our tech programs. Understand their needs and guide them toward the right course.
- Admissions Processing: Handle the entire enrollment lifecycle, including documentation, fee structures, and batch scheduling.
- Student Mentoring: Provide one-on-one counseling sessions (in-person and virtual) to explain curriculum benefits, placement support, and ROI.
- Relationship Building: Act as the primary point of contact for students and parents at our Temple Tower office,
ensuring a premium customer experience.
- Database Management: Maintain an organized CRM/Lead tracker to follow up with "warm" leads and ensure no inquiry goes unanswered.
- Brand Ambassadorship: Represent Techbyheart at walk-ins and local events to drive brand awareness in the Chennai region.
Required Skills & QualificationsFeatureRequirementExperience1-3 years in Education Sales, Telesales, or Admission Counseling.CommunicationFluent in Tamil and English (Hindi is a bonus).Sales AcumenStrong persuasion skills with a proven track record of hitting admission targets.Tech SavvyBasic understanding of IT/Software trends (to explain courses to students).Soft SkillsHigh empathy, patience, and a "problem-solver" attitude.Export to SheetsWhy Join Techbyheart Nandanam?
- Prime Location: Work out of the iconic Temple Tower in the heart of Chennai.
- Growth: Be part of a fast-growing tech academy with a focus on cutting