Role Overview

We are looking for a communicative, empathetic, and self-motivated Customer Support Specialist to join our remote team. This is a part-time position requiring 4-5 hours of work per day. You will be the frontline of our brand, ensuring our customers feel heard, supported, and valued—all from the comfort of your home office.

Key Responsibilities
- Issue Resolution: Troubleshoot product/service issues, process returns/exchanges, and escalate complex technical tickets to the right department.
- Documentation: Maintain accurate records of customer interactions within our CRM system.
- Feedback Loop: Identify recurring customer pain points and share insights with the team to help improve our products.

Shift Details
- Hours: 20-25 hours per week (4-5 hours per day).
- Location: 100% Remote.

Job Type: Part time

Pay: ₹120,000.00 - ₹125,000.00 per year

Application Question(s):
- Do you have a Masters Degree ?
- We have a fixed stipend of Rs 10,000 per month. Are you comfortable with this ?
- This is a remote job with approx 4-5 hours of commitment per day. Are you ok with this ?

Work Location: Remote

📌 Remote Customer Support (India)
🏢 House Of Brands
📍 India