Housekeeping Operations
- Supervise daily cleaning of guest rooms, public areas, back-of-house areas, and staff facilities
- Ensure rooms are cleaned, inspected, and released as per hotel standards and timelines
- Allocate work assignments to room attendants and housekeeping staff
- Conduct regular room and area inspections to maintain quality standards

Staff Supervision & Training
- Supervise, guide, and motivate housekeeping staff
- Train recent employees on cleaning procedures, safety standards, and service etiquette
- Conduct daily briefings and communicate work priorities
- Monitor staff grooming, discipline, attendance, and productivity

Quality Control & Standards
- Ensure compliance with hotel SOPs, hygiene, and cleanliness standards
- Handle guest complaints related to housekeeping and ensure prompt resolution
- Report maintenance issues (electrical, plumbing, carpentry) to engineering
- Ensure lost and found procedures are strictly followed

Inventory & Linen Management
- Maintain inventory of cleaning supplies, guest amenities, and equipment




- Control usage of chemicals and consumables to avoid wastage
- Supervise linen handling, laundry coordination, and linen counts
- Ensure proper storage and safe handling of cleaning chemicals

Safety & Hygiene
- Ensure adherence to health, safety, and fire safety regulations
- Train staff on proper use of cleaning equipment and chemicals
- Ensure workplace safety and report accidents or hazards immediately

Coordination & Reporting
- Coordinate with Front Office for room status updates (check-ins, check-outs, VIP rooms)
- Liaise with Maintenance and Laundry departments for smooth operations
- Prepare daily reports (room status, staff attendance, maintenance issues)
- Assist Executive Housekeeper in scheduling and planning

Guest Service
- Ensure a pleasant and hygienic environment for guests
- Handle special guest requests and VIP room arrangements
- Maintain confidentiality and guest privacy at all times

Key Skills R

📌 Housekeeping Supervisor (Kochi)
🏢 MALIEKAL HERITANCE CHERAI
📍 Kochi