06 Sep
|
Recruitment Mantra HR Consultancy & Recruitment Agency
|
Kolkata
06 Sep
Recruitment Mantra HR Consultancy & Recruitment Agency
Kolkata
Recruitment Mantra HR Consultancy & Recruitment Agency Hiring Client Servicing Executive for Aglo Bond Private Limited About the Company
Aglo Bond Private Limited is a Kolkata-based B2B wholesale FMCG distribution company backed by the Adhunik Group. Guided by the promise “Ancestors’ Wisdom · Pure Living,” Aglo offers organic staples, premium dry fruits, and everyday essentials through its Aglo Organic and Aplus product ranges. The company also represents its brands at national trade platforms, including the Bharatiya Vyapar Mahotsav .
Aglo is looking for a polished, articulate, and client-focused Client Servicing Executive to manage relationships with distributors, retail partners, institutional buyers, suppliers, and other business stakeholders.
Client Relationship Management
Build and maintain strong, long-term qualified relationships with clients and partners.
Manage client enquiries through telephone calls, emails, meetings, and other communication channels.
Ensure that all client communication reflects Aglo’s professional brand voice.
Explain relevant business processes, product ranges, commercial terms, and operating procedures.
Coordinate with internal departments to ensure a smooth onboarding experience.
Coordinate with sales, branding, accounts, logistics, and operations teams to fulfil client requirements.
Complaint and Issue Resolution
Handle client concerns and complaints professionally and empathetically.
Maintain records of complaints, actions taken, and final resolutions.
Present Aglo’s product ranges, brand values, and partnership opportunities professionally.
Prepare minutes of meetings, client proposals, service reports, and formal correspondence.
Update records relating to enquiries, complaints, onboarding, follow-ups, and resolutions.
Brand Representation
Ensure a consistent and positive client experience across every communication channel.
Bachelor’s degree in Business Administration, Marketing, Mass Communication, or a rel
📌 Client Services Executive (Kolkata)
🏢 Recruitment Mantra HR Consultancy & Recruitment Agency
📍 Kolkata