Job Title: Dispatch operative (Courier Coordination & Tracking)

Location: Delhi

Employment Type: Full-Time

Job Summary:
Key Responsibilities:
- Manage daily courier pickups and ensure timely dispatch of orders.
- Track shipments using courier partner systems and update internal records.
- Coordinate with delivery partners to resolve delays, address customer complaints, and ensure smooth transit.
- Maintain logs of dispatched orders, delivery timelines, and exceptions.
- Communicate with customer care and operations teams to align logistics updates.
- Ensure packaging and documentation are complete before dispatch.
- Monitor return shipments and handle reverse logistics as needed.

Requirements:
- Prior experience in logistics, courier coordination, or e-commerce operations preferred.
- Familiarity with tracking portals and basic Excel/Google Sheets.
- Strong organizational and communication skills.
- Ability to multitask and manage time-sensitive operations.
- Problem-solving mindset and attention to detail.

Benefits:
- Competitive salary
- Supportive team workplace
- Opportunity to grow within operations and supply chain

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Despatch Operative (Delhi)
🏢 Ruchi Traders
📍 Delhi