JOB DESCRIPTION

Patch Management Lead

JOB TITLE: Patch Management Lead

JOB CODE: PM-LEAD

DEPARTMENT: Cybersecurity / Patch Management

LOCATION: Hyderabad, India

TYPE OF POSITION: Permanent

REPORTING TO: Cybersecurity Manager / Patch Management Manager

Work Hours:

USA business hours /

US client-support shift

JOB SUMMARY

The Patch Management Lead will lead and manage patch management activities across enterprise endpoints and servers, overseeing patch planning, deployment, troubleshooting, compliance tracking, vulnerability remediation, risk management, and reporting. The role will work closely with vulnerability management, endpoint security, infrastructure, IAM, and risk teams using Tanium, Automox, Tenable, Rapid7, TruOps, CrowdStrike, SentinelOne, Okta, CyberArk, and Cyberfusion-related workflows.

The Patch Management Lead will act as the primary escalation point for critical patching issues and vulnerabilities, provide technical guidance to Patch Management Engineers, coordinate patching activities across teams,



and ensure patch compliance and remediation targets are achieved within defined SLAs.

OPERATIONAL RESPONSIBILITIES

§ Lead and oversee scheduled patching activities using Tanium and support legacy/transition workflows from Automox to Tanium.

§ Plan and coordinate monthly, emergency, and out-of-band patch cycles across enterprise endpoints and servers.

§ Review patch applicability, deployment status, reboot requirements, failed patches, and compliance results.

§ Prioritize patching activities based on vulnerability data from Tenable and Rapid7, including CVE severity, exploitability, and business risk.

§ Coordinate with server, desktop, endpoint, application, and infrastructure teams for patch deployment and validation.

§ Lead troubleshooting of complex patch installation failures, endpoint communication issues, reboot-pending status, and compliance gaps.

§ Track patch tickets, review deployment status, monitor remediation activities, a

📌 Patch Management Lead (Kukatpally)
🏢 SHI Solutions India
📍 Kukatpally