Job Description: Customer Specialist

Company Overview

NetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we are committed to delivering cutting-edge solutions and exceptional value to our clients.

Role Summary

We are seeking a motivated and customer-oriented Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site position focused on providing high-quality customer support and ensuring an excellent customer experience.

Key Responsibilities
- Handle customer inquiries and concerns in a professional, courteous, and empathetic manner
- Resolve customer issues efficiently to ensure high levels of customer satisfaction
- Build and maintain strong, positive relationships with customers
- Support the team in improving customer service processes and service quality




- Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.

Required Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving and multitasking abilities
- Patient, positive, and detail-oriented attitude
- Prior customer service experience is an added advantage
- Fluency in multiple languages is a plus
- Minimum qualification: High school diploma or equivalent

Salary & Benefits
- CTC: ₹25,000 – ₹38,000 per month
- Night Shift Allowance: Additional compensation for hours worked beyond 40 hours per week

Perks & Facilities
- Complimentary meals during shifts
- Cab facility available between 9:00 PM and 6:00 AM
- Temporary accommodation provided for 5 days for relocated candidates
- Travel tickets provided from your location to Ahmedabad

Job Type
- Full-time

Contact:

HR Team – Simran

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📌 Customer Service Specialist (India)
🏢 NETRTECH SOLUTIONS
📍 India