Managing customer orders and customer enquiries while highly driving efficiency and accuracy.
This position is responsible for…
· Timely and accurate entry of Orders into SAP to ensure customer satisfaction
· Support customer order queries across all ordering method types (phone, email, web portal and EDI)
· Meet set KPIs ensuring all performance targets are achieved
· Identify and help drive business opportunities to improve efficiency and service with our customers, internal business and stakeholders
· Attending to Inbound calls and emails in a prompt and qualified manner.
ValuesCore CompetenciesKey BehavioursAmbition
· Performance
· Continuous Improvement
· People Development
· Set high goals and drive for performance
· Seek all opportunities for continuous improvement




· Identify areas for developing oneself and others
Engagement
· Loyalty
· Accountability
· Tenacity
· Entrepreneurship
· Support positively and protect the company
· Account for his/her own activities and accept responsibility for them
· Overcome obstacles
· Demonstrate an entrepreneurial mind-set
With Simplicity
· Pragmatism
· Transparency
· Accessibility
· Work in a practical and effective manner (with common sense)
· Act and communicate with clarity and transparency
· Ensure relationships are based on accessibility, modesty and proximity

📌 Orders and resolve Team Member (Chennai)
🏢 lactalis india
📍 Chennai