About the Company

The Indus Valley is India’s leading healthy kitchenware brand, offering innovative and high-quality cookware designed to promote healthier cooking.

About the Role

We are looking for an E-Commerce Operations Specialist to manage day-to-day marketplace operations, ensure smooth order processing, maintain catalog accuracy, and drive operational excellence across e-commerce platforms.

Responsibilities

Manage day-to-day operations across Amazon, Flipkart, Myntra, and other marketplaces.
Ensure accurate product listings, catalog updates, pricing, inventory, and promotions.
Monitor orders, cancellations, returns, replacements, and customer issues.
Coordinate with warehouse, logistics, customer support, finance, and marketing teams for smooth operations.
Monitor inventory levels and coordinate replenishment to avoid stock-outs and excess inventory.
Manage marketplace dashboards, reports, and operational metrics.
Identify and resolve listing, pricing, inventory, order, and marketplace-related issues.
Track sales, inventory, returns, cancellations,



and other key operational KPIs.
Support marketplace launches, promotional events, and campaign execution.
Maintain regular MIS reports and provide actionable operational insights.
Ensure marketplace compliance, SLA adherence, and timely resolution of operational escalations.

Qualifications

3+ years of experience in E-Commerce / Marketplace Operations.
Hands-on experience with Amazon, Flipkart, Myntra, or similar marketplaces.
Strong understanding of order management, catalog management, inventory, returns, and marketplace processes.
Good knowledge of Excel/Google Sheets and MIS reporting.
Strong analytical, coordination, and problem-solving skills.
Ability to manage multiple marketplaces and operational priorities.
Experience in D2C, FMCG, consumer durables, or consumer brands is preferred.

Required Skills

Detail-oriented and proactive skilled who can independently manage marketplace operations.
Abil

📌 Ecommerce Specialist (Chennai)
🏢 The Indus Valley
📍 Chennai