The Training Manager (DSF) is responsible for enhancing the capability and productivity of DSEs and Sales Managers through structured training interventions. The role focuses on improving sales effectiveness, renewal performance, and overall business outcomes by delivering high-impact training programs and continuously upgrading the skills of the sales force.
Key Responsibilities
Training Delivery & Capability Building
Design and deliver induction and ongoing training programs for FLS and Branch Managers
Conduct regular classroom and field-based training sessions to improve sales skills and product knowledge
Ensure training interventions align with business targets and productivity goals
Drive improvement in certification metrics and pass percentages
Training Planning & Execution
Implement the organization’s Training Architecture across assigned regions
Plan and execute a monthly training calendar with a minimum of 12 training man-days
Ensure timely completion of all training modules, reporting,
and documentation (STMS and other systems)
Identify skill gaps and customize training content based on business needs
Business Impact & Productivity
Create measurable impact on frontline productivity and sales performance
Conduct periodic assessments to evaluate knowledge levels and training effectiveness
Collaborate with sales teams to align training priorities with business objectives
Drive improvements in renewal ratios, persistency, and conversion metrics
Stakeholder Management
Partner with Sales Managers, Business Heads, and other stakeholders to ensure training effectiveness
Work closely with operations and service teams to support seamless product delivery
Maintain robust relationships with internal and external training partners
Training Innovation & Continuous Improvement
Introduce innovative training solutions, including digital and blended learning approaches
Continuously evaluate and improve tra
📌 RTM - Prop -DSF Chennai (India)
🏢 Aditya Birla Sun Life Insurance
📍 India
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