* Should have performed Billing, query handling with good communication
skills Relevant experience of 2-4 years in Account Receivable, preferably in
O2C domain
* Should have performed Billing, query handling with valuable communication skills.
* Good knowledge on account receivable principle and concepts
* Contact with onshore stakeholders via email and MS Teams on a day-to-day
basis.
* Act as Voice of the Customer internally to represent customer needs and
wants.
* Strong experience working with Excel/Spreadsheets.
* Excellent verbal and written communication skills and is a fluent
speaker/writer in English.
* To impart process training to all new joiners.
* Provide and accept on time feedback on process training and ensure timely
corrective action.
* To clear the assist queue on a daily basis and provide feedback to team
members.
* To act as mentor to the team
* To acquire new process knowledge and operate as a domain knowledge expert;
maintain exceptional cases database and process updates.
* To substitute Assistant Manager in their absence on the floor.




* To contribute to processing on need basis and ensure that targets in
accordance with SOW are met.
* To work on process improvements and instigate sharing of best practices
across the team.
* Ensure adherence to Company Policies and Procedures

RESPONSIBILITIES

* Should have performed Billing, query handling with good communication
skills Relevant experience of 2-4 years in Account Receivable, preferably in
O2C domain
* Should have performed Billing, query handling with good communication skills.
* Good knowledge on account receivable principle and concepts
* Contact with onshore stakeholders via email and MS Teams on a day-to-day
basis.
* Act as Voice of the Customer internally to represent customer needs and
wants.
* Strong experience working with Excel/Spreadsheets.
* Excellent verbal and written communication skills and is a fluent
speaker/writer in English.
* To impart process training to all new joiners.
* Pr

📌 Senior Executive-Order to Cash-Billing (Noida)
🏢 EXL
📍 Noida