Job Title- Lead- Application Portfolio Management & Service Governance
Position type- Full Time
ARL- 5
Work Location-Bangalore, Noida , Gurgaon
Working style- Hybrid
People Manager role: No
Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time)
Required years of experience – Minimum 10+ years of relevant experience
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Application Portfolio Management
Manage and maintain the organization's application portfolio within ServiceNow
Ensure every application has a clearly defined owner, lifecycle status, and accurate portfolio information
Support lifecycle decisions such as invest, maintain, modernize, or retire applications
Identify opportunities to simplify or rationalize the application landscape




Produce regular portfolio reports and dashboards for IT leadership
Ensure applications are aligned to business capabilities in collaboration with Enterprise Architecture
Facilitate periodic reviews of the application portfolio to support governance and decision-making
Service Governance & Alignment
Define and maintain a transparent and consistent structure for services within ServiceNow
Ensure services have clearly assigned service owners and responsible teams
Ensure applications are correctly aligned to the services they support
Work with application and service owners to resolve gaps or incorrect mappings between applications and services
Conduct regular reviews of the service landscape to ensure services remain relevant and accurately represented
Monitor service performance indicators and highlight services requiring attention or improvement
Ensure services are structured in a way that supports operational processes such as incident management, change ma

📌 Lead – Application Portfolio Management (Bengaluru)
🏢 Aon
📍 Bengaluru