Company Description Specular Business Services LLP is a Business Growth, Technology, and Skilled Services company that supports startups, SMEs, and enterprises in building, scaling, and growing with confidence. The organization offers end-to-end business solutions by combining consulting, technology, marketing, and talent services under one roof. Its mission is to simplify business growth through practical, innovative, and result-driven solutions that deliver measurable outcomes. With expertise spanning business consulting, digital marketing, technology development, HR consulting, and global expansion, Specular Business Services serves clients across multiple industries. The company operates as a single trusted partner, helping businesses improve visibility, generate qualified leads, strengthen brands, optimize operations, and achieve sustainable growth.
Role Description This is a full-time, on-site role for a Hebrew Customer Support Agent based in Bengaluru South. The Hebrew Customer Support Agent will handle customer inquiries, requests, and issues via phone, email, chat,



and other channels, ensuring timely and accurate responses in Hebrew and English. Responsibilities include providing clear information about products and services, troubleshooting common problems, documenting interactions in the CRM system, and following up to ensure resolution and customer satisfaction. The role involves collaborating with internal teams to escalate complex cases, sharing customer feedback to improve processes, and adhering to service-level agreements and quality standards. The agent is expected to maintain a professional, empathetic, and solution-oriented approach in all customer interactions.
Qualifications
Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining professional relationships.
Ability to drive positive outcomes through Customer Satisfaction, including follow-up practices and proactive issu

📌 Hebrew Customer Support Agent (India)
🏢 Specular Business Services
📍 India