Learning Manager
What this job involves:
As the Workplace Support Learning Manager at JLL, you will be the capability architect for a global operations organization supporting workplace services across 60+ countries. Your singular focus is ensuring that people know how to do their jobs well and can absorb change fast. This is not an operational management role—your output is learning: programs, content, and systems that reduce errors, accelerate tool adoption, and raise capability at scale. You will design and deliver multi-format learning assets including e-learning modules, video tutorials, user manuals, and job aids that enable global teams to perform with confidence. Working independently on projects with complexity, you will interpret operational challenges, exercise independent judgment, and make decisions on learning interventions. At JLL, we embrace more creative ways of working and prioritize opportunities to strengthen and advance your career.
You will collaborate across matrixed teams to extract operational knowledge from subject matter experts and convert it into learnable, scalable content that drives measurable adoption rates and demonstrates clear ROI through business metrics—not just learner satisfaction.
What your day-to-day will look like:
Design and develop e-learning content using authoring tools such as Articulate Storyline, Articulate Rise 360, Vyond, and Camtasia, creating learning experiences that enable global teams to adopt new tools and processes with confidence.
Own the learning program roadmap for global operations, identifying skill gaps across regions and designing training strategies that close them at scale, contributing to plans and challenging work within the team.
Deploy and manage learning content through LMS platforms, ensuring accessibility across time zones, and leveraging modern learning technologies to build scalable, self-paced solutions.
Define KPIs for learning programs and track completion, retention, and operation
📌 Manager Learning (Hyderabad)
🏢 JLL
📍 Hyderabad