About Frinks AI
Frinks AI builds AI-powered visual inspection systems that automate quality control on manufacturing production lines. We serve customers in automotive, electronics, medical devices, and consumer packaged goods (CPG) across India, the U.S. Midwest, Mexico, and Australia. We provide end-to-end solutions, from optical feasibility studies and proof-of-concept work to hardware installation, AI commissioning, and longterm support. Our no-code platform helps reduce deployment timelines from months to weeks.

The Role
As Head of Delivery & Field Operations, you will own all activities after a purchase order is received, including project management, engineering design documentation, field installation, commissioning, and post-handover support. You will oversee approximately 17-24 concurrent projects across four countries and lead a lean team of about 20 people across four functions: the Project Management Office (PMO), an engineering design team covering mechanical and PLC work, regional field operations teams in India and the U.S.



with partner technicians in Mexico and Australia, and the customer support/Annual Maintenance Contract (AMC) team. This role reports to the VP of Operations. Your two key success measures are on-time customer handover and delivered margin versus as-sold margin on every project. You will also build a consistent and scalable delivery model using explicit playbooks, standardized kits, and formal delivery gates so that project volume can grow without requiring the team to grow at the same rate.

Key Responsibilities
1. Own delivery end to end: Manage every project from purchase order acceptance through signed customer handover, ensuring delivery is on schedule and within the committed margin.
2. Manage the two delivery gates: At Gate B, ensure the assigned Project Manager formally accepts the project with agreed scope, baseline margin, and acceptance criteria. At Gate C, ensure performance is proven on the live production line and forma

📌 Head of Delivery (Bengaluru)
🏢 Frinks AI
📍 Bengaluru