06 Sep
|
Skywings Advisors
|
Noida
06 Sep
Skywings Advisors
Noida
Key Responsibilities:
1. Vendor Management: Manage 8-10 cab vendors, ensuring timely delivery of services and adherence to SLAs.
2. Spot Rental Cab Requests: Handle 1000-2000 monthly cab spot rental requests, ensuring effective allocation and timely fulfillment.
3. Business Management: Manage a monthly cab spot rental business of ₹25-50 lakhs, analyzing data to identify areas for improvement and opportunities for growth.
4. Vendor Connect: Conduct monthly reviews with vendors to improve service levels, address concerns, and ensure zero escalations.
5. Audit and Compliance: Perform daily cab and service level audits, ensuring adherence to standards and regulations.
6. Service Level Management: Monitor and manage service parameters, SLAs, and TATs, ensuring high-quality service delivery.
7. Problem-Solving: Identify improvement areas, resolve issues,
and implement solutions to enhance service delivery.
8. Proposal Development: Create proposals and solutions for users, ensuring tailored services meet their needs.
9. Invoice Management: Ensure accuracy of invoices, resolving any discrepancies or issues promptly.
10. Data Analysis: Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
11. Shift Work: Work in shifts (morning 5 am to midnight), ensuring 24/7 coverage and support.
12. Communication: Excellent written and verbal communication skills, with the ability to interact with vendors, users, and higher management.
Location: Noida
📌 Transport Executive (Noida)
🏢 Skywings Advisors
📍 Noida