Responsibilities

Operations Monitoring and Terminal Coordination:

- Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
- Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
- Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
- Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.

Flight Announcements And Status Updates

- Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
- Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
- Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS ).

Stakeholder Coordination

- Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
- Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
- Collaborate with airlines, non-scheduled operators,



ground handlers, engineering, and security teams to facilitate efficient operations during shifts.

Regulatory Compliance And Documentation

- Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
- Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.

Training And Development

- Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
- Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.

Key Stakeholders - Internal

- Duty Manager - AOCC/JCC
- Airport Operations Team
- Air Traffic Control
- Airport Security
- Emergency Medical Services
- Engineering & Maintenance Team
- Health, Safety & Setting (HSE) Team

Key Stakeholders - External

- Airlines
- Ground handlers
- Non-scheduled operators
- Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military)
- Medical agencies

Qualifications

Educational Background

- Post Diploma/MBA or Bachelor's Degree in Aviation Management, Operations Management, or a related field

📌 Trainee -AOCC (Ahmedabad)
🏢 Adani Airport Holdings
📍 Ahmedabad