Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As part of the centralized Workforce Management (WFM) team, this role supports reporting, analytics, and strategic workforce transformation initiatives across Operations and partner business organizations. The position plays a critical role in delivering standardized metrics, automated reporting solutions, bench and support analytics, redeployment frameworks, and workforce insights that enable senior leaders to make informed decisions.





Given the high volume of requests received from senior leadership across Operations and other business segments, this role is essential for ensuring continuity of key WFM priorities and strategic initiatives planned for 2026.

Primary Responsibilities

Develop, maintain, and enhance WFM reporting solutions and dashboards to support business and operational decision-making
Deliver workforce analytics, capacity planning insights, utilization reporting, and performance metrics to leadership teams
Drive metric standardization across multiple business segments and operational teams
Design and automate recurring reports, scorecards, and dashboards using reporting and visualization tools
Support development and maintenance of bench management and support resource tracking dashboards
Analyze workforce trends, productivity, capacity, and resource allocation data to identify opportunities and risks
Support workforce redeployment frameworks and transformation initiative

📌 Workforce Planning Consultant (Gurugram)
🏢 Optum India
📍 Gurugram