Company Description FutureOpts Learning Academy is a leading educational platform serving students from grade 1 to 12 across GSEB, CBSE, and multiple state boards. The academy provides curriculum-based study resources and structured learning support for school education. It also supports learners preparing for entrance and competitive exams such as NEET, JEE, and similar assessments.

In addition, FutureOpts Learning Academy guides students and families through various admission processes to help them achieve their academic and career goals. The organization focuses on accessible, high-quality education and personalized support.

Role Description The Telesales Specialist is a full-time, in office role based in Vadodara. This role involves making outbound calls to prospective students and parents, responding to inbound inquiries, and clearly explaining the academy’s programs, courses, and admission support services. The specialist will nurture leads, follow up consistently, and convert inquiries into enrollments while maintaining accurate records of interactions and outcomes in CRM or internal systems.

Daily activities include addressing questions, resolving basic concerns, coordinating with academic and admissions teams,



and meeting individual and team sales targets. The role also includes sharing feedback from learners and parents to help improve offerings and participating in regular training sessions to stay updated on programs and sales techniques.

Qualifications

- Strong Communication and interpersonal skills for engaging with students and parents over the phone.
- Customer Service and Customer Support skills to handle inquiries, provide information, and resolve concerns professionally.
- Proven Sales skills with the ability to convert leads, meet targets, and promote educational programs effectively.
- Training and coaching capabilities to guide prospective learners about courses, exam preparation, and admission processes.
- Basic computer literacy and familiarity with CRM or lead management tools.
- Ability to work on-site in Vadodara, manage a high call volume, and maintain clear documentation.
- Prior experience in telesales, counseling, or education services is an advantage.
- Minimum educational qualification: completion of secondary education; a diploma or degree is preferred.

📌 Telesales Specialist (Vadodara)
🏢 FutureOpts Learning Academy
📍 Vadodara