Company Description Schoolknot.com is a fast-growing provider of school automation and analytics solutions that helps educational institutions move from manual administration to a comprehensive digital platform. The company offers communication modules that strengthen parent–teacher engagement, including online attendance and homework management. Its productive modules support customized examination report cards, grading, and fees management with online payments and automated receipt processing.

Schoolknot’s enterprise modules extend these capabilities with HR and payroll, transport, library, and inventory management, giving schools a unified system to improve efficiency. Professionals joining Schoolknot can contribute to modernizing school operations and enhancing the overall experience for administrators, teachers, parents, and students.

Role Description This is a full-time, on-site Telecaller role based in Hyderabad. The Telecaller will handle outbound and inbound calls to schools and other stakeholders to introduce Schoolknot’s solutions, explain product features, and respond to inquiries.

Responsibilities include following up on leads, scheduling product demos or meetings for the sales team, and maintaining accurate records of interactions in the CRM system. The role involves clearly communicating how Schoolknot’s modules address administrative and communication needs,



gathering feedback from prospects, and supporting the conversion of interested schools into active customers. Telecallers will collaborate with sales and support teams to ensure a smooth handover of qualified leads and a consistent client experience.

Qualifications

- Candidates should possess strong verbal communication and active listening skills, with a clear and skilled telephone manner.
- Candidates should possess basic computer proficiency, including working with CRM tools, email, and office applications.
- Candidates should possess customer service and relationship-building skills to handle inquiries, address concerns, and maintain rapport with school stakeholders.
- Candidates should possess sales and persuasion abilities, including lead follow-up, objection handling, and supporting product demonstrations.
- Candidates should possess organizational and time-management skills to manage call volumes, follow-up schedules, and documentation accurately.
- Prior experience in telecalling, inside sales, or customer support, preferably in education or software services, is beneficial.
- A minimum of a high school diploma; a graduate degree in any discipline is an advantage.
- Comfort with working from an office setting in Hyderabad and collaborating with cross-functional teams.

📌 Telecallers (Hyderabad)
🏢 Schoolknot
📍 Hyderabad