Profile :- Telecaller with Counselor Duties

Key Responsibilities:

- Handle inbound and outbound calls professionally and promptly

- Provide accurate information about services, programs, and offerings to potential and existing clients

- Make persuasive sales pitches to generate interest and convert leads into appointments and enrollments

- Counsel prospective students, parents, and walk-ins about suitable programs based on their needs, interests, and goals

- Schedule and confirm appointments, follow-ups, and meetings for counselors and business staff

- Maintain and update client databases, appointment logs, and inquiry records accurately using MS Office and CRM tools

- Support walk-in clients with form filling, registration, and basic queries

- Assist in coordinating sessions, workshops, and events

- Achieve daily/weekly/monthly targets for calls, appointments, and successful conversions

- Collaborate with the business development and counseling teams to ensure a seamless client journey

- Handle email inquiries, manage daily office correspondence,



and prepare reports and summaries when required

- Maintain confidentiality of client information and ensure professional communication at all times

- Provide post-counseling follow-up and guidance to ensure a positive client experience

Expected Salary: ₹8,000 - ₹15,000 per month + Incentives

Skills Required:

- Excellent verbal communication and listening skills

- Ability to counsel and engage clients with empathy and clarity

- Positive attitude, professional demeanor, and solid interpersonal skills

- Goal-oriented with a focus on achieving call targets and conversion metrics

- Basic administrative and front-desk management knowledge

- Proficiency in MS Office (Excel, Word, Outlook) and familiarity with CRM software.

- Prior telecalling or counseling experience in the education, coaching, or services sector is preferred

Interested one can direct apply - https://forms.gle/EptnDYobD6ABdJip7

or call - (phone hidden)

📌 Tele Caller (India)
🏢 Skywings Advisors
📍 India