Bhosari

Location: Pune

Roles &

- Responsibility (Job Profile)

- Manage or coordinate various manufacturing plant's product warranty claim analysis
- Prepare product Warranty claim analytic report and propose companywide priorities
- Domestic travel required up to 30% of the time.
- Meet Sales team, Technician, Dealers & channel partner for various Customer Quality related survey, Awareness creation and training.
- Technician Qualification Training &
- Approval
- Resolve top Product Warranty claim problem through 8D methodology.
- Provided quality support for product issues & communicate daily with Business Development team.
- Prepare &
- Maintain Customer Quality related documentation like Warranty Return analysis data, Pareto Chart, 8D Report, Customer Interaction register, Market Survey report etc.
- Address customer issues in a timely manner to ensure customer satisfaction.
- Participate in product quality planning and control process based on customer's specifications and requirements.





Competency (Candidate Profile)

- 2 to 4 years of experience in Customer Quality &
- Warranty Claim.
- Educational Qualification: B.E or B. Tech or DME in Mechanical or Automobile Engineering.
- Effectively sharing & obtaining information from internal & external parties.
- Excellent CFT coordination skill, ability to resolve CFT conflict on time.
- Good MS Office Skill (Especially MS Excel).
- 6. Valuable Observation, Analytic &
- Problem-Solving Skill.
- 7.Strong decision making & communication skill.

Candidate Matching above Criteria should only apply. [email protected]

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NOTE - All Offer Letters &

- Appointment Letters are issued ONLY from the HEAD OFFICE duly signed by GM Operations, same would be couriered from HO. They are NEVER issued by hand / given across the table from any factory / sales location directly.

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