● Upper intermediate written and oral communication skills along with excellent technical support documentation skills.
● Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to customers
● The person should be aware of windows management policies. Understanding on
IT infra basic functionalities will be an added advantage
● Flexibility to work on weekends and in different time zones, when required to meet bid deliverables and timelines.
● Ability to effectively prioritize and execute tasks in a high-pressure environment
● Should be willing to travel extensively to perform the required functions
● Administer and execute client visits including agenda planning, collateral presentations, and anchor meetings
● Prepare questionnaires/templates to ensure information is gathered seamlessly and shared/articulated among the internal stakeholders
● Basic Network troubleshooting skills
● Understanding MDM solutions for Android and IOS devices. Hands-on will be an added advantage
● Timely arrange a sync-up call with Sales to get updates about Handled cases
● Timely arrange sync up a call with the Deployment/Delivery team to streamline the project execution and eliminate existing challenges
● Support sales teams with Google business and develop opportunities
● Participation in presentations/webinars, and marketing events
● should Work with the team to understand the complete requirements & objections of the Customers. Document the strategy and figure out the solution, ultimately leading to sales closures.
● Should be able to Collaborate with different technologies (eg. Azure AD SSO,
RSA, Citrix Xenapp, Vmware, Workspace, Microsoft Intune, etc.) to help the
Chrome Enterprise pitch.
● Owning the Proof of Concepts held at customer sites and co‑ordinate with the internal Technical Members and the Customer CxO to resolve the blockers.