Associate Managers in this role get to –

- Impact the Bottom Line: Drive the performance of a team of consultants, meeting and exceeding all KPI targets.
- Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.
- Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.
- Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
- Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.
- Coaching, Feedback, weekly monitoring target as set by the program
- Support team in handling customer or client escalations

Qualifications

- Bachelor’s degree or college diploma.
- Overall 7+ years of UK P&C; cross functional Insurance experience with min of 2 years in team management.
- Highly independent, strong work ethic and dynamic individual who thinks creatively and enjoys working in a fast-paced setting.
- Should possess strong presentation and interpersonal skills.

📌 Team Lead - UK Insurance (Kochi)
🏢 Sutherland
📍 Kochi