Product Owner / Business Analyst
Reliability Engineering & AI Initiatives
Location: Philadelphia, PA, USA
Work Mode: Hybrid (3 days/week in office)
Experience Level: 8+ Years
Work Authorization: Candidate must be a U.S. Citizen or Green Card holder (no sponsorship)
About the Role
We're looking for an experienced Product Owner / Business Analyst with 8+ years of experience to join our Reliability Engineering team one of our US based client. This person will work closely with engineers, architects, operations teams, business SMEs, and process owners to define and deliver solutions that improve operational efficiency, system reliability, and automation.
The ideal candidate is equally comfortable discussing process challenges with business stakeholders and diving into system architecture, APIs, data flows, and integrations with technical teams. A robust technology background is important, as many initiatives involve complex platforms, large-scale data exchanges, and emerging AI capabilities.
What You'll Do
• Work with engineers, business SMEs,



and process owners to identify problems worth solving and turn them into actionable requirements
• Own and maintain product backlogs, priorities, and user stories
• Lead workshops and discovery sessions to understand existing processes, systems, and pain points
• Partner with technical teams to define requirements for new capabilities, integrations, and automation opportunities
• Help identify and shape AI use cases that improve operational efficiency, reduce manual effort, and provide better insights for decision-making
• Understand how data moves across systems and help define solutions that improve data quality, accessibility, and usability
• Work closely with development teams throughout the delivery lifecycle to clarify requirements and remove ambiguity • Ensure delivered solutions solve the original business problem and provide measurable value
What We're Looking For
• 8+ years of experience as a Product Owner, Business Anal

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