Job Posting – ServiceNow Developer (HRSD / CSM)

Job Title: ServiceNow Developer

Experience: 6–10 Years

Location: Hyderabad

Work Mode: Work from Office

Employment Type: Full Time

We are looking for an experienced ServiceNow Developer with strong expertise in HRSD (Human Resource Service Delivery) and CSM (Customer Service Management) modules. The ideal candidate should have hands-on experience in designing, developing, and implementing ServiceNow solutions aligned with business requirements.

Key Responsibilities

Design, develop, configure, and customize ServiceNow applications and modules.

Implement and support HRSD, CSM, and Employee Workflows solutions.

Develop workflows, business rules, UI policies, client scripts, integrations, and custom applications.

Collaborate with business stakeholders to understand requirements and deliver scalable solutions.

Integrate ServiceNow with external systems using REST/SOAP APIs.

Perform unit testing, troubleshooting, and production support.

Ensure adherence to ServiceNow best practices and coding standards.





Required Skills

6–10 years of overall IT experience with solid ServiceNow development expertise.

Hands-on experience in:

HRSD

CSM

Employee Workflows

Strong knowledge of

ServiceNow scripting (JavaScript)

Flow Designer

Integration Hub

REST/SOAP integrations

Catalog items and workflows

Experience with Service Portal/UI Builder is preferred.

Strong communication and stakeholder management skills.

Preferred / Optional Skills

Exposure to

HCLS (Healthcare & Life Sciences)

ITAM (IT Asset Management)

Optional

Certified Implementation Specialist – ITAM

Experience or certification in HCLS Suite

Certifications

ServiceNow Certified Implementation Specialist – HRSD

ServiceNow Certified Implementation Specialist – CSM

Qualifications

Bachelor’s degree in Engineering, Computer Science, or related field.

ServiceNow certifications are an added advantage.

📌 Sr. Service Engineer (Hyderabad)
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📍 Hyderabad