Job Title: Sr Partner Success Specialist

Location : Bangalore

Key Responsibilities:

- Build long-term, team-oriented partner relationships
- Understand partner business models, goals, and growth plans
- Act as a trusted advisor and primary point of contact for assigned partners
- Support partners in delivering successful customer outcome
- Identify capability gaps and coordinate targeted enablement plans
- Support certifications, specializations, and solution readiness
- Reinforce best practices across sales, delivery, and success
- Drive partner adoption of products, solutions, and programs
- Help partners realize value through effective enablement and execution
- Guide partners through ServiceNow certifications, specializations, and AI skill readiness
- Identify capability gaps across sales, pre-sales, delivery, and customer success
- Contribute to joint business plans, QBRs, and pipeline reviews
- Track partner KPIs (pipeline, revenue, certifications, CSAT, adoption)

Skills

- 7+ years' experience working in a partner organization, partner manager, partner marketing, sales role in a program enablement/advocacy, partner development, and enablement role
- This role needs to be working with and supporting teams and partners in India and prefer someone in Bangalore,



India for close working relationships with the teams in that office
- Excellent presentation, communication, and marketing skills, active listening, time management, and interpersonal skills
- Experience in working with and building partnerships is a must and an understanding of Build, Consulting and implementation, Reseller, and Service Provider partner types and motions
- Experience in working with partner ecosystems, including internal partner management, sales, technical, and marketing teams
- High energy level and a "can do" attitude
- Strong and collaborative people skills with a win-as-a-team attitude
- Effective time management, capable of delivering/executing the tactics on multiple projects on time
- Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
- Diplomacy, integrity, and presence that enables you to work effectively at all levels within large organization
- Strong facilitation skills for workshops, enablement sessions
- Comfortable operating in fast-changing AI and platform environments
- Continuous learner with curiosity for AI and ecosystem evolution

📌 Sr Partner Success Specialist (Bengaluru)
🏢 Trigent Software
📍 Bengaluru