06 Sep
|
Rayna Tourism
|
Pune
06 Sep
Rayna Tourism
Pune
Job Title : Client Relationship Executive
Role Description:
Responsibilities:
- Client Relationship Management: Build and maintain solid relationships with key clients to ensure long-term business success.
- Customer Support: Serve as the main point of contact for client inquiries, resolving issues promptly and effectively.
- Account Growth: Identify opportunities for expanding services, upselling, and cross-selling to existing clients.
- Collaboration: Work closely with internal teams, including sales, marketing, and operations, to enhance customer experience.
- Reporting & Analysis: Track client satisfaction, prepare reports on customer feedback, and recommend improvements.
- Contract & Renewal Management: Assist in negotiating contracts, renewals, and service agreements.
Qualifications:
- Client Relations and Relationship Building skills
- Excellent Communication skills (both verbal and written)
- Strong customer service skills
- Attention to detail and organizational skills
- Prior experience in a client-facing role is required
- Experience in the travel and tourism industry is a plus
- Bachelor's or Master's degree in Business Administration or Communications.
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
Work Location: In person
📌 Client Relationship Executive (Pune)
🏢 Rayna Tourism
📍 Pune