Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting recent direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of GLOBAL SERVICE EXECUTIVE

In this role, you will:
- Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
- Timely and targeted completion of all the requests in accordance with available DIMs.
- Responsible for one’s own performance.



Required to ensure that the service levels are maintained at its optimum level.
- Conduct in-depth research to resolve discrepancies to satisfaction of all parties and within established procedures and regulatory guidelines.
- Disseminate relevant account details to Front Office Managers in concise, timely fashion when requested.
- Ensure Prompt and accurate resolution of any reconciliation breaks.
- Effectively Reply and attend to enquiries/feedback for internal/external clients.
- Ensure compliance with Policies and Procedures and established guidelines of the FIM and procedures.
- Independently and effectively Represent the bank in a professional manner whilst following up with various stakeholders.

To be successful you will:
- Communication - the ability to communicate and understand complex issues.
- Analysis/strategy - the ability to analyse complex issues and identify / assess the long-term, strategic implications for the Bank and its customers.
- Pro

📌 Global Service Executive (Bengaluru)
🏢 HSBC Global Services
📍 Bengaluru