Job Title: Documentation Executive (Study Abroad Admissions / Visa )

Company: Medcity International Overseas Corporation

Industry: Study Abroad

Job Location: Kochi

Job Type: Full Time, On-site

Key areas of responsibility

Admission Documentation:
- Maintain up-to-date knowledge of admissions timelines, criteria, and program offerings across countries such as the USA, UK, Canada, Australia, and Europe.

Documentation and Compliance
- Ensure confidentiality and compliance with data protection laws and institutional policies.

Visa Processing:
- Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines.
- Keep current with changes in visa regulations and immigration policies.

Customer Service and Relationship Management:
- Build and maintain robust relationships with students and their families by providing accurate, timely support.
- Conduct informational sessions, webinars, and workshops on study abroad opportunities and visa processes.
- Collaborate with internal departments, university partners, and external vendors (e.g.,



translation agencies, financial consultants).

Visa Targets
- Having the best knowledge of all study abroad destinations, programs, eligibility requirements, culture, rules and regulations of various countries, etc. can help in achieving goals easily.

Calls & Follow-ups
- Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships.

Record Keeping & Report
- Prepare daily, weekly, monthly reports and update the sheet regularly
- Keep a record of information, client data, course details, fee structure, website information (bookmarks), etc for timely references

Research & Update Knowledge
- It is important to stay updated with the latest trends and challenges, intakes opened/closed, new services and offers, etc.
- Learn about the study abroad industry, competitors, market, business updates and strategies that fit better towards your goals

Partic

📌 Documentation Executive (Kochi)
🏢 Medcity Study Abroad
📍 Kochi