Job Type: Full time | Night Shift (aligned with US business hours)
Job Overview
Chandi Hospitality Group, operating a growing restaurant portfolio in California, USA, is hiring a Customer Care Executive (Sales) to manage inbound and outbound sales calls. The role focuses on handling reservations, catering inquiries, guest follow-ups, and driving sales while delivering an exceptional customer experience to US-based clients.
Key Responsibilities:
- Handle inbound calls, online inquiries, and reservation requests
- Make outbound sales and follow-up calls to leads, catering prospects, and past guests
- Promote restaurant services, group bookings, and catering packages
- Upsell add-ons and special event services
- Achieve monthly sales and conversion targets
Requirements:
- Minimum 1+ year experience in customer service, telesales, or US process
- Excellent verbal and written English communication skills
- Strong persuasion and objection-handling skills
- Comfortable working in US shift
- Basic knowledge of MS Office and CRM systems
Preferred:
- Experience in restaurant, hospitality, or food & beverage industry
- Exposure to US customers
Pay: ₹28,000.00 - ₹33,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Current CTC
- Expected CTC
- Notice Period
Experience:
- Customer support: 1 year (required)
Language:
- Fluent English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
📌 Customer Care Executive (Sahibzada Ajit Singh Nagar)
🏢 Chandi Hospitality Group
📍 Sahibzada Ajit Singh Nagar
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