Job Title: Customer Care Executive

Company: Jayair System Private Limited
Location: Surat Gujarat
Employment Type: Full-time
Department: Customer Support / Operations
Reports To: Customer Support Manager

Job Summary

Key Responsibilities
- Address customer queries, complaints, and service requests promptly
- Provide accurate information about company products and services
- Maintain detailed and accurate records of customer interactions
- Follow up with customers to ensure resolution and satisfaction
- Coordinate with internal teams to resolve customer issues effectively
- Meet individual and team performance targets
- Adhere to company policies, procedures, and quality standards

Required Skills & Qualifications
- Minimum qualification:



Graduate / Undergraduate (any discipline)
- Proven experience in customer service or call center operations preferred
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal abilities
- Ability to handle customers patiently and professionally
- Basic computer knowledge (MS Office, CRM systems)
- Ability to work in shifts, if required

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Advantages:
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Surat)
🏢 Jay Air Systems
📍 Surat