06 Sep
|
Kesari Tours
|
Mumbai
06 Sep
Kesari Tours
Mumbai
Company Description Kesari Tours Pvt Ltd is a world-class travel company known for its innovative and unique specialty tours that aim to create memorable travel experiences for every guest. Founded in 1984 with a strong commitment to honoring promises made to guests, the company has grown into a trusted name for travelers across India. Kesari offers an extensive portfolio of domestic and international holiday destinations across all seven continents.
With over 1 million guests served, the company is recognized for its high standards of service, quality, and continuous innovation in the tourism industry.
Role Description The Sr Executive role at Kesari Tours Pvt Ltd is a full-time, on-site position based in Mumbai.
The Sr
Executive will handle day-to-day operational activities, including coordinating tour packages, managing customer inquiries, and ensuring accurate booking and documentation. The role involves working closely with sales, operations, and customer service teams to support smooth tour execution and maintain high guest satisfaction.
Responsibilities include monitoring tour performance, preparing reports, assisting in resolving guest issues, and contributing to process improvements.
The Sr
Executive is expected to uphold Kesari’s service standards and represent the company professionally in all interactions.
Qualifications
- Strong customer service and relationship management skills, with the ability to interact professionally with guests and internal teams.
- Proficiency in travel operations and coordination, including booking procedures, documentation, scheduling, and tour management.
- Solid communication and interpersonal skills, with clarity in written and verbal communication and the ability to present information effectively.
- Organizational and time management skills, including attention to detail, multitasking, and the ability to meet deadlines in a fast-paced environment.
- Comfort with basic computer applications and office tools; experience with travel or booking software is an advantage.
- Prior experience in the travel, tourism, or hospitality industry, preferably in an executive or senior executive capacity.
- Bachelor’s degree or equivalent qualification in Travel & Tourism, Hospitality Management, Business, or a related field is preferred.
- Ability to work in office in Mumbai, with a flexible approach to working hours based on business needs.
📌 Sr Executive (Mumbai)
🏢 Kesari Tours
📍 Mumbai