Industry: Overseas Education / Study Abroad
Department: Visa & Documentation
Employment Type: Full-Time, Permanent
Role Category: Visa Counselling / Student Services
Location: Ahmedabad
Role Overview
Key Responsibilities
Visa Process Management
- Stay well-informed and updated on visa rules, processes, and documentation requirements
- Explain the complete visa procedure and checklist clearly to students
- Assist students in arranging and verifying visa documents as per embassy requirements
- Follow up with students for pending documents to ensure timely submission
Application & Interview Support
- Schedule visa appointments where required
- Prepare students for mock interviews and embassy interactions
- Track visa status, decisions, extensions, and related updates
Student Support & Communication
- Provide guidance on bank loans, funding, and financial documentation:
- Share regular visa status updates with students and internal teams
- Ensure students have a positive experience throughout the visa process
Compliance & Professional Standards
- Ensure adherence to company processes, timelines, and compliance standards:
- Contribute to maintaining a professional and organized work environment:
- Meet deadlines consistently while maintaining accuracy and service quality
- Fluent in English, with strong verbal and written communication skills
- Prior experience in visa counselling within the overseas education industry is highly preferred
- Strong attention to detail and documentation accuracy
- Ability to manage multiple student cases simultaneously
- Customer-focused mindset with a calm and qualified approach
What We Offer
- Exposure to international visa processes in the overseas education domain
- Structured workflows and professional support systems
- Growth opportunities in a stable, process-driven organization