Job Summary

We are looking for a Call Support Executive to handle inbound and outbound customer calls related to mobile/DTH/data recharge services. The role involves assisting customers, resolving queries, and ensuring a smooth service experience.

Key Responsibilities
- Handle incoming and outgoing customer calls professionally
- Assist customers with mobile, DTH, and data recharge queries:
- Resolve customer complaints and service-related issues promptly
- Provide accurate information about plans, offers, and recharge processes:
- Maintain customer records and update call details in the system
- Follow call scripts, quality standards, and company policies
- Escalate unresolved issues to the concerned department
- Achieve daily call targets and customer satisfaction goals





Required Skills & Qualifications
- Minimum Graduate preferred
- Good communication skills (local language + basic English)
- Basic computer knowledge
- Customer-friendly attitude and problem-solving skills
- Ability to work in shifts (if required)
- Prior call center or telecom experience is an advantage

Experience
- Fresher or 0-2 years of experience in call support / customer service

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Call Support Executive (Nashik)
🏢 Aavesh Enterprises
📍 Nashik